Hello dear colleagues,
maybe you could help me solve one SDConnect C4 problem.
Fresh installation of Xentry 2019-09 XDOS. When trying to connect to the car, automatic software window pops up and tells to update the SDConnect software (doesn't start update itself just indicates to pdf file with instructions of updating the multiplexer software).
I put the batteries in the C4, I leave it connected also to car power, go to Administration toolkit, and at software update tab there is only one selection "Software update", not like usually there are 10 .zip files selections including Caesar etc.
When I click the software update with that one selection, it begins the process but shortly ends with Error 662: suggesting to try updating again.
IP for the C4 is set. Tried with batteries, without batteries, with car connected, without connection to the car - still the same - cannot update the software of the mutiplexer.
By the way installed software version shows below 2.0 (1.8 etc).
Any help and suggestions would be really appreciated together with thanks and +rep!
maybe you could help me solve one SDConnect C4 problem.
Fresh installation of Xentry 2019-09 XDOS. When trying to connect to the car, automatic software window pops up and tells to update the SDConnect software (doesn't start update itself just indicates to pdf file with instructions of updating the multiplexer software).
I put the batteries in the C4, I leave it connected also to car power, go to Administration toolkit, and at software update tab there is only one selection "Software update", not like usually there are 10 .zip files selections including Caesar etc.
When I click the software update with that one selection, it begins the process but shortly ends with Error 662: suggesting to try updating again.
IP for the C4 is set. Tried with batteries, without batteries, with car connected, without connection to the car - still the same - cannot update the software of the mutiplexer.
By the way installed software version shows below 2.0 (1.8 etc).
Any help and suggestions would be really appreciated together with thanks and +rep!